Frequently asked questions

Changes in mood, withdrawal from loved ones, loss of interest in activities, trouble sleeping or eating, unexplained anger or sadness, and difficulty focusing are all common early signs. For children, look for sudden behavioral changes, academic decline, or social isolation.

If symptoms interfere with daily life—school, work, relationships—or if someone is showing signs of depression, anxiety, substance use, or suicidal thoughts, professional help should be sought as soon as possible.

Therapy often addresses deeper emotional issues or diagnosed mental health disorders. Counseling typically focuses on current life challenges like stress or grief. Both involve talking with a licensed mental health professional.

Intensive In-Home (IIH) therapy supports children and teens at risk of being removed from their homes due to severe behavioral or emotional issues. Therapists work directly in the home and involve the whole family in treatment planning and crisis prevention.

This is common. For children or teens, family involvement and early education about mental health help. For adults, try to listen without judgment and gently suggest help without forcing it. Services like peer support or skill-building may help ease them in.

Mental health care is protected by strict confidentiality laws (like HIPAA). Information is only shared with written consent—unless there’s a risk of harm to self or others, in which case safety takes priority.

Yes. Many people improve with therapy, lifestyle changes, and support. However, for some conditions, medication combined with therapy offers the best results. A licensed provider can help decide what’s appropriate.

Call a crisis line, go to the ER, or contact emergency services. At NJFS, the 24/7 crisis line at (434) 430‑0154 is available. In serious cases (like suicidal behavior or hallucinations), don’t wait—get immediate help.

Be patient, learn about the diagnosis, attend sessions if invited, and create a calm, safe environment. Don’t try to “fix” everything—focus on listening, encouraging treatment, and maintaining realistic expectations.

NJFS provides individual, group, family, and online therapy. Services include IIH, Mental Health Intensive Outpatient Programs, and Adult Skill-Building—targeting a wide range of needs from crisis stabilization to long-term skill development.

You can request a free online consultation, submit a referral (with permission), or call their office directly at (434) 634‑3060. NJFS staff will guide you through intake, assessments, and service recommendations based on your situation.